If you do not see your question listed here please contact us and let us know. We’ll add your question to our FAQ!
I fly into Cancun. What is my best way to arrive in Cozumel?
But I prefer to avoid a bus and ferry. Can I fly?
I fly into Cozumel. How do I get to my vacation rental?
Please note airport shuttles are the only transportation offered from the airport. Taxis, hotel / resort shuttles, and private individuals are not allowed to provide transportation exiting the airport. Prices listed are per person.
In Town Area (Centro) 57 peso
North Hotel Zone to Melia Maya 96 peso
South Hotel Zone to Presidente 96 peso
South Zone Fiesta Americana to Wyndam 114 peso
South Zone Allegro 115 peso
South Zone Iberostar / Occidental Grand 141 peso
How much should I expect to pay for my taxi?
Can I use my phone / How can I use my phone?
If your phone is “unlocked” you can get a SIM card locally from one of the many TelCel branches. If you do not speak Spanish you may wish to use the company headquarters store. Be sure to request the USA plan when setting up the SIM card. It is a free option that must be enabled by a company representative and it allows you to phone and text the USA with no additional charges.
Alternatively, there are many free app-based options including WhatsApp and Skype, but all of them require data (WiFi). You can easily get WiFi and most any restaurant or bar on the island, but obviously is not as convenient.
Should I get pesos before I arrive? What currency should I spend while there?
Spending money and knowing the best way / currency to do so is often tricky. Most tourist-oriented operators, ourselves included, quote prices in US dollar. In that instance it usually best to pay in US dollar. However, if a restaurant or bar tab is quoted in dollars you are best off to politely ask them for the peso amount. You will want to pay in peso when possible. If you choose to use your credit / debit card, kindly request they charge your card in peso. Your bank will calculate the exchange rate for you, which is almost certainly going to be better for you than allowing the establishment to decide the exchange rate. If you are using services away from the tourist zone expect to pay in peso only, including not being able to use a credit / debit card.
I heard commercial Sun Block in not allowed in the Cozumel Marine Park. Is this true?
Can you help me find lodging?
Prefer to call us?
Call from USA (312) 757 - 6167
From Mexico dial 987 - 119 - 3731
WhatsApp Free International text and calling +521 - 987 - 119 - 3731
Wouldn't you rather be Salty?